Coach@Work – Job Description



Job Title


Supported Employment Consultant


Job Purpose


Supporting people with disabilities/disadvantages to access and maintain paid employment in the open labor market within a fully insured working place. In line with the five stage process of Supported Employment, the principles and standards in working with people, purpose can be defined as a matching between possible employers and future employees.
















Main duties




































Main duties
































Main duties






People with disabilities

1. To identify and engage suitable clients for SE service.

2. Using a person-centred approach (informed choices by clients).

3. To develop a vocational profile which will establish the client’s skills and expectations and identify barriers and support needs. Develop an action plan (focus on responsibilities/strengths).

4. To organize job tastings, support a realistic view of clients on strengths/abilities in different working fields.

5. Identify suitable/appropriate jobs – doing a job matching with employers and employees, strengthen decision making of PwD.

6. Provide information regarding welfare benefits/support services and frameworks of paid employment.

7. Provide appropriate support and training to empower clients to ensure their working position or to develop their career.

8. Provide ongoing support on and off the job.





. 5 stages of Supported Employment

. Disability knowledge

. Person centred methods

. Assessment methods

. Needs analysis

. Communication/ assessment skills

. Usage of alternative communication systems

. Soft skills (empathy, listening skills, etc.)

. Positive reassurance

. Consultant skills

. Negotiation and marketing skills

. Self-assessment

. Training skills

. Strengthen decision making

. Combination of knowledge and skills

. Creating networks

. Responsibility/ autonomy in implementation of SE service




Employers/ companies for people with disabilities

1. Identify and engage suitable companies for PwD.

2. Identify needs of companies; achieve a good job matching with employers/employees.

3. Support for co-workers of people with disabilities.

4. Analyze and disclosure of organizational structures and business culture – structuring the way of inclusion of new employee.

5. Job analysis

6. Support career development within companies.





. Labour market framework

. Labour legislation

. Financial funding possibilities

. Different kind of disabilities and their impact on work

. Safety rules on working places

. Mediation skills

. Observation and analysis skills

. Advising skills

. Good communication skills in consultancy with employers


. Negotiation of job opportunities

. Management of different perspectives and expectations

. Creating networks




1. Develop a network of contacts and build relationships with health professionals, social services, labour offices, welfare benefit experts et cetera to assist with the referral, assessment and support of job seekers.

2. Person centred approach: build relationships with job seekers natural supporters as well.

3. Work with employers to develop employment opportunities through a range of support initiatives.

4. Raise awareness of Supported Employment through presentations, attendance at meetings/events and marketing.


Awareness raising on different levels

1. Public level: Disability and employment issues. Changes in society’s attitude towards people with disabilities.

2. Governmental/funding level: topics relating to employment including governmental programmes, social service funding, etc.

3. Employers level: raising awareness of versatility of PwD

4. PwDs level: raising awareness of versatility, human right of work, UN conventions, legal frameworks, etc.





. Awareness raising methods

. Knowledge of relevant stakeholders/parties

. Communication skills

. Networking skills

. Marketing skills

. Self-presentation/ presentation skills and creativity

. Creating networks

. Open-minded towards different networks/initiatives

. Team supervisions

Usage of techniques and ICT tools

1. Ability of usage of ICT 

2. Knowledge of technical support possibilities for people with disabilities

3. Usage of technical equipment for supporting people with disabilities on their working places

4. Creating networks to technical experts





. ICT knowledge

. Technical support possibilities/equipment

. Consultancy skills

. Computer based communication skills


.  Creating networks

. Ability of using new, creative techniques